Garrett Guide

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Garrett Guide is a Community Resource Directory with the framework found at Garrettguide.org. Local agencies, organizations, businesses and residents have the opportunity to provide additional detail for information already included or submit new resources for the community. Information can be entered by visiting: http://www.garrettguide.org

Group Admins
Quality Improvement

Garrett Guide

https://mygarrettcounty.com/groups/garrett-guide/

Improvement Strategies and Objectives:

Garrett Guide - Quality Improvement Project #1

ABOUT

Problem Statement

The Resource Guide is a great asset, but it had barriers to access for those without digital devices (phone, laptop, computer, etc...)

Aim / Overall Goal / Desired Result

Increase the number of Garrett County stakeholders that have access to the digital Resource Guide by providing data kits for printing, or use in other applications.

Change Idea

Providing accessible formats for Resource Guide data will make information more readily available for those without Internet.

PDSA Objective

Create Resource Guide kits for data and repackaging for print.

PDSA Cycle Number: 1

Estimated PDSA Implementation Timeline

From 2022-05-16 to 2023-03-31

What questions do you want answered for this change?

Does making the Resource Guide data more accessible and available via print increase access to local resources?

PLAN

Predict what will happen when this test is carried out:

Increasing access to the Resource Guide database will likely increase user engagement and utilization of services.

List the tasks needed to set-up this change: (Please include the person responsible, when the task is to be completed, and where the task is to be completed for each task.)

  • Prepare the database as an API - John, January 19, 2023
  • Make the API database accessible and connect w/ partners - John, March 14, 2023
  • Provide instructions for mail merge, print distro of resources - John March 31, 2023

Related Improvement Measure:

Population Engagement Rate of 15% (7.17:12.20)

DO

Describe what happened when you ran the test:

  • System Improvements:
    • The final export preparations were completed on 1/19/2023. The fields had to be mapped with additional separators due to the complex labeling for categories, tags, and keyword associations.
  • Digital Improvements:
    • The API database is taking slightly longer to produce due to the storage constraints on large datasets. We are evaluating our options to make sure we are able to serve live records to EMRs/EHRs without exceeding server limitations. Current considerations are for utilizing the WP REST API to serve live/monthly exports of data for digitally-enabled applications and systems. Based on the number of predicted calls, we want to make sure that any system can retrieve up to five records per second without enduring additional system costs.
  • Print Improvements:
    • The Garrett County Digital Resource Guide database is now properly formatted (as of 1/19/2023) , and can be utilized for mail merge and other printing mechanisms upon request. Documentation on how to self-print, bind as a printable document, and include in other printed works (including custom reports) will be created once the digital API is completed.
  • CSV/API Access
    • The initial CSV source has been compiled and is now available on a public repository at: https://github.com/garrettcountyapps/Garrett-County-Resource-Guide for anyone to begin incorporating the GCRG data into any new or existing projects.

STUDY

Describe the measured results, and how they compared to the predictions:

ACT

Describe what modifications in the plan will be made for the next cycle from what you learned:

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