Frequently Asked Questions

How can I customize or stop MyGC email notifications?

Due to the number of activities that occur on MyGarrettCounty.com, there are multiple settings to control the frequency of communications. To customize your MyGC experience, you can access the notification options page by visiting your profile, clicking on Settings -> Email, and then selecting your preferences.

Please note that some MyGC experiences, such as planning points, awards, and achievements are based on performing specific site activity, and cannot be disabled. These notifications are a requirement to use the MyGC planning tool.

How do I enable performance management for my action groups?

In order for action groups to be pulled into the performance management system, they must have a data category tag set under the strategy card, and must have performance management set to “Yes” in the group’s “Manage” tab.

When should I use the archive feature?

Over time, the success of MyGC has led to a lot of content! When we no longer track things or stop work on projects and action groups, they can be archived under the “Community Management” options in the group’s “Manage” tab. Once enough groups have been archived, we will split the archived groups from the active groups to make searching and sorting easier.

Group measures can also be archived to indicate that they are no longer being tracked. This feature is set on the Raw Data + edit screen.

How can I make my group hidden or private?

The words hidden or private on MyGC are used only for front-end display. The information and data in these action groups can still be queried, but conversations and datapoints are not immediately accessible to the public.

We encourage EVERY action group that can be public to be public. This encourages transparency and helps facilitate collaborative health planning.

However, should the need arise, you can make content and data more restricted by changing the settings under the “Settings” screen in the “Manage” tab.

What's the difference between Docs and Documents?

Docs are an ongoing collaboration space that an be used for working versions and collaborative, wiki-style editing; whereas, Documents are designed as a place to upload finished work such as brochures and pamphlets for quick and easy access and dissemination.

How can I organize document uploads?

MyGC is not designed to be a file hosting service. In order to keep everything organized and accessible, please update or overwrite previous versions of documents in the “Documents” tab of your action groups. This will help reduce storage needs and keep your action group’s documents organized.

Alternatively, you can upload attachments to the “Docs” section if you have a need for nested documentation or would like advanced features such as folders and document grouping.

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